蓝色快车在为客户提供一流全方位IT服务的同时，也打造了一流的客户服务中心。我们拥有亚洲最大的客户呼叫中心，200条800全国免费热线，统一记录、接收客户需求并合理、准确地调度全国服务资源。完善的IT系统，使客户打进的电话开始到一个服务完成中的每一个服务环节、备件调拨、运用情况都处于受控状态。统一的服务操作流程和操作规范使客户无论在何时、何地都能享受到蓝色快车专业化、高品质的服务。"超越客户满意"始终是蓝色快车的最终承诺。

Customer Service Center

While providing customers with first class and comprehensive services, Bluex also has constructed a first class customer service center. We have the largest call center in Asia, with two hundred 800 toll free hotlines in China to record and receive customers' requirement and dispatch service resources all over the country reasonably. Our perfect IT system puts every service steps from customer's initial call to the completion of service, the allocation and usage of spare parts and service operation status all under monitoring and control. The standardized service procedure process and operation criteria enables customers to enjoy Bluex's professional and high quality services anytime and anywhere. "Exceeding Customer's Satisfaction" is forever Bluex's ultimate promise